Privacy Policy

Last Updated: January 13, 2025

This privacy policy (“Privacy Policy”) describes how Nyxara and/or our owners and/or affiliates (collectively “Company,” “our,” “we,” or “us”) collect, use, disclose, and protect information about you provide through the Nyxara website located at nyxara.com. (together, the “Site”). This Privacy Policy applies only to information that is collected in connection with your use of the Site. It does not apply to any other offerings, products or services. If you do not want us to collect, use or disclose information about you and your use of the Site as described in this Privacy Policy, then you should not use the Site. By using the Site, you are accepting the practices set out in this Privacy Policy and our Terms of Use.

If you are a resident of California, please see our California Privacy Notice available here.

About the Site

The Site gathers several types of information from and about users of the Site, including medication information, geographic location and user preferences. Among other things, this allows the Site to:

Check the prices of your medication at multiple pharmacies near you;
Show you comparable prices for your medication using information received from third parties;
Send you a discount card if requested; and
Provide coupons for your use at the pharmacy of your choice.

Categories of Information We Collect

The information we collect from or about you allows us to provide our services and helps us personalize and improve your experience on the Site. You may print or download a discount card to use our service without registering with us or creating an account. Depending on how you use the Site, we may collect the following categories of information directly from you:

Information about medications you are seeking to fill (such as medication names and dosage) and your preferred pharmacy.
Information about your purchase transactions, including purchases using our discount card, including drug name and pharmacy location.
Geographic location information from you or your device, including your geolocation data, zip code, region, city, street address, time zone, latitude and longitude information. We will not access precise geo-location information from your device unless you grant the Site permission to do so.
User preferences.
Technical data and related information, such as information about your device, system and application software, peripherals and other data related to your interactions with the Site.
Metadata and other information associated with or stored on your device.

We may also collect information directly from you outside of the Site if you provide it to us, for example, if you send Customer Service a request or email.

When you use the Site, we automatically collect some categories of information from you, such as information about your use of the Site (e.g., features used, content viewed, dates and times of interactions) and technical data about your device, such as operating system, model, device identifier, and IP address.

We may also automatically collect certain technical information relating to you, which your web browser automatically sends whenever you visit a website on the Internet, or which is collected when you use a mobile application (see the section “Cookies and Similar Tools” below for more information). For example, we use Google Analytics to collect information relating to your use of the Site. Google Analytics uses cookies to help us analyze how you use our Site. Learn more at How Google uses information from sites or apps that use our services.

How We Use the Information We Collect

Information we collect about you may be used for the following purposes:

Operating the Site, including to provide you the Service features.
To provide you the information and services you request when you use the Site.
To customize your experience when you use the Site, including personalized content based on your interests, requests, and location.
Improve the Site and other Company products or services, develop new products and services, perform quality control activities, and conduct data analytics.
Provide account management, patient care, customer service, and engage in system maintenance.
Deliver marketing communications, either directly to you or through third party apps or websites.
Communicate service-related or required notices about the Site to you (including email and SMS).
Detect, prevent, and respond to suspected fraud, IP infringement, violations of our Terms of Use or law, or other misuse of the Site.
Perform data analytics, including to compile and analyze anonymous or aggregated information.
Monitor your use of the BIN/PCN/RXGroup/Member ID or other information we provide to you.

When permitted by law, we may also combine information from various sources and/or de‑identify your information for any purpose permitted by law.

How We Share Information We Collect

Your information may be disclosed to the following third parties:

Pharmacies and other partners who help us provide the services available through the Site to you.
Business partners for delivering marketing communications. You may opt out of marketing messages.
Advisors, potential transactional partners, or other third parties related to a corporate change of control.
Service providers who work on our behalf. These providers must protect your personal information consistent with this Privacy Policy.

Note: All other use case categories exclude text messaging origination opt‑in data and consent; this information will not be shared with any third parties.

We and our service providers may share reports on user demographics and traffic patterns that do not identify you, as well as other non‑identifying information with third parties.

Information Security

We take reasonable steps to protect your personal information. We also use SSL encryption to help protect personal information in certain areas of our Site during transport across the Internet. These indicators may not be present in mobile services that use SSL.

Unfortunately, no method of transmission or storage is 100% secure. We are not responsible for the security of information you transmit over networks we do not control. Emails to us are not encrypted.

Your Choices

You may opt out of marketing emails using the unsubscribe link in any marketing email or by emailing us at support@nyxara.com. Certain non‑promotional or administrative messages may still be sent to you.

The Site does not currently respond to “do not track” signals. Learn more at www.allaboutdnt.org.

Information About Minors

The Site is intended for adults only and is not directed to individuals under 18. If you believe a minor has provided information to us, please contact us.

California Residents

Pursuant to California Civil Code Section 1798.83, California residents may request information about how and to whom we disclose certain categories of personal information for their direct marketing purposes, once per calendar year. Email us at support@nyxara.com or call +1 888 301 7418. See also our California Privacy Notice.

Links to Other Websites

Our Site may include links to third‑party websites and services we do not control. We are not responsible for their data practices. Review each site’s privacy policy and terms.

Cookies and Similar Tools

We use cookies and similar technologies to operate and improve the Site, save settings, and provide personalized services. By using our Site and not disabling cookies, you consent to their use. Some portions of the Site may not function properly if cookies are disabled.

Retention

We retain personal information per our record retention policies and as permitted by law, or until you ask us to remove it at support@nyxara.com. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You may update your information by writing to: Nyxara/Manifest Pharmacy, Attn: Privacy Team/Regulatory Compliance, 1 Oakwood Blvd #218, Hollywood, FL 33020.

Access from Outside the United States

If you access the Site from outside the United States, personal information may be transferred to, stored in, and processed in the United States, where protections may differ from those in other jurisdictions.

Changes and Updates

We may update this Privacy Policy from time to time. When we do, we will post the revised Privacy Policy on our Site and change the “last updated” date. Your continued use of the Site after that date means you agree to the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please send them to support@nyxara.com or call us at +1 888 301 7418. You may also write to us at: Attn: Privacy Team/Regulatory Compliance, Nyxara, 1 Oakwood Blvd #218, Hollywood, FL 33020.