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Frequently asked questions
About
What is Nyxara?
What is the Nyxara process?
How much does Nyxara cost?
Other
Can I use my health insurance?
Is it legal to prescribe medications online?
Can I use my local pharmacy?
Which pharmacies are you affiliated with?
When will I be charged for my medication?
Is my information safe?
How old do I have to be to use Nyxara?
If I’m having an emergency, what should I do?
Why do I need to submit a copy of my photo ID and take a picture of myself?
Ordering
Where does Nyxara offer service?
Do I need to sign for my order?
How do I change my credit card?
What if I have a problem with my order or my account?
How long will it take to get my medication?
How can I change my shipping address?
Returns
How do I reorder or cancel?
Can I return my medications once I receive them?
More questions about the treatments, delivery, or prescription?
Reach out to
support@nyxara.com
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